Technical Support in Mumbai

Job Requirements for Shilpi Team at various Locations.

Technical Support in Mumbai

Postby sunil » Tue Nov 19, 2013 9:10 am

Dear All,

Shilpi Mumbai Required Technical Support Staff in Mumbai having experience at least 3-4 years at Any broking House or on Shilpi Products. Please contact To Mr Sameer Pandey on 9311066966 , interested candidate may upload his/her resume in this forum.
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Re: Technical Support in Mumbai

Postby arbindpal » Mon Aug 31, 2015 1:25 pm

The Head HRD,

Sub. – Application for the position of IT MANAGER
Dear Sir,
I have gone through the contents of your advertisement, very carefully and found it of immense interest to me.

Having diversified experience in Overall management with specialisation in Networking, Admin, Independent correspondence, strict implementation of company policies, Sales- Marketing & Dealers development, Support functions with an assurance to maintain the Top line and Bottom line. I am confident to deliver you, the best from the day one of my joining.

My Resume is attached herewith for your kind perusal. Now, I keenly await your prompt, pleasant & favourable response.

Thanking you,

Yours faithfully
Arbind kumar pal

E-3/22, SONIA VIHAR DELHI-110094
Mobile: 09654209013

To utilize my all round experience and expertise to the fullest extent, in the interest of the company and to prove myself to be a precious human asset.


• Handled the tasks of implementing innovative programs and technologies to improve the working of current computer systems
• Performed the responsibilities of reviewing project plan as well as coordinate in project activity
• Assigned the tasks of managing backup systems, users support systems and network securities
• Provided plans for data security systems and control recovery systems
• Implemented computer information resources as well as developed programs to meet the policies and goals of the organization
• Analyzed technical issues and formulated structural models to solve the problem

10 Years in IT CELL Deportment as IT Manager .

Organization : RAJLAXMI GROUP.
Duration : APR 2014 to Till Date.
Job : Permanent basis.
Designation : IT Manager
Job Profile : handling Server, computers,switchs,Routers and software related Issue branch and client.

Organization : AKSHAT COMMODITY Ltd. (Broking co.)
Duration : JUN 2009 to MARCH 2014.
Job : Permanent basis.
Designation : N/W engineer
Job Profile : handling branch and client.

Organization : WELLINDIA GROUP. .(Broking co.)
Duration : May 2008 to Jun 2009.
Job : Permanent basis.
Organization : Gay valley finance & Investment LTD.
Duration : May 2005 to Jun 2008.
Job : Permanent basis.

Present Job Responsibilities

Demonstrated IT portfolio management skills (project intake, resource demand planning, budget management)

Strong project management skills

Strong focus on collaboration, team building, and customer service

Demonstrated skill getting buy-in and participation from executive leaders

Creative thinking and detailed analysis

Meeting aggressive timelines and motivating staff to meet the deadlines

Multi-tasking and juggling of multiple projects and customers demands simultaneously

Ability to work independently with minimal supervision

Effectiveness working diplomatically across teams with varying objectives.

Strong oral and written communication skills across all levels

Ability to organize and present project portfolio reports, proposals, and other related portfolio information

Facilitate governance, project reviews, steering, and other project related meetings

Exposure to Systems Development Life Cycle (SDLC) waterfall, agile and other leading techniques

Familiarity with an Agile development environment is a must

Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS SharePoint

Responsibilities Handled In the Past:

Responsible for System Security monitoring, Vendor Management, Server Installation and Configuration with Windows, Exposure of Networking, Servers, Infrastructure,

●Developed Daily report system for DAILY / MTD/ YTD IT
●Cost and operating expenses analysis
●Daily Customer Feedback analysis

●To keep complete commercial control over all the regions
●Prepare & strengthen MIS reporting system to have effective control
●Involved in opening new Branches across the India

●To assess & arrange adequate Assets Insurance
●To conduct loss control surveys and determine potential risk factors
●Make survey reports give recommendations & seek management approvals.
●To consult all on ways to control hazards in order to reduce or prevent losses
●To identify all aspects of process and policy gaps.
●To identify Collections Frauds, Insurance Risks & Procurement Frauds
●To identify Cash & Bank Frauds & Vendor Payment manipulations
●Sale vs. Inventory manipulations/pilferage/damages
●Frauds through Non accounting of Goods on consignment


●Man Power Planning, End to End Recruitment
●Head Hunting, Screening, Interviewing and Selection
●Offer / Appointment Letter / Job Training, Job Profiles & Appraisals
●HR files/MIS reports, Circulars and management updation
●Employee & Industrial Positive Relationship, Counselling, Grievance Handling,
●Policy Procedures - Operational Manual
●Independent correspondence on all matters
●Appraisal & Rewards, Employee retention, Exit Interviews
●Computer Systems Administration, Assets Management
●Safety, Security, Liasioning & Legal Issues
●Administration Matters & General office Upkeep & Maintenance
●Co-Ordination with Factory-HO-RO-Branches
●Branches And Regions Management
●Material Purchase, Inventory, Warehouse & Property Management
●Vendors Identification, Comparative Rates, Order Placement

●Housekeeping & guest house maintenance, renovation, Relocation & shifting
●Horticulture & Canteen maintenance
●Drafting & release of Advertisements
●Total Co-ordination, Correspondence & Drafting of Circulars
●Safety & security,
●Office Purchases, Comparatives & vendors management
●Fixed assets purchase, maintenance, AMC, Hiring of assets & lease rentals ●Periodic Equipment Lease & Office Lease Review
●Vehicle running and maintenance
●Incoming- outgoing mail, Printing and stationery, Telephone Administration
●Travel & Hotel Booking arrangements,
●First- aid & staff uniforms
●Preparation of contracts-agreements
●Liaise with BSES-MTNL-DDA-MCD etc.

●Take responsibility to head and integrate all the functions
●Directly manage major and critical developing client accounts.
●Business Development, Channel Management & New Projects
●Advertisement, Branding & Business Promotions, Feedback Analysis
●Create and implement short- and long-range goals, objectives and policies
●Represent the company at various community and business meetings
●Oversee the preparation, issuance, and delivery of sales materials & exhibitions
●Build positive relations with partners, vendors, and distributors.
●Recommend and administer policies and procedures to enhance operations.
●Ability to operate both strategically and tactically.
●Build business in the segments of incentives/promotions/corporate gifting.
●Monitor subcontractors with regards to their work performed
●Negotiate special rates with vendors and signed annual contracts
●Met and exceeded established sales goals by effective territory management.
●Responsibilities included management of the 8-10 branches
●Sound ability to accept rejection and constructive criticism


6 Months Hardware and Networking Course From Soft land Solutions
CCNA (Cisco Certified Network Associate) at ATS Institute

Summer Training at Sharda Software Solution (P) Ltd New Delhi on Intranet E-Mail System


DOB: 15-03-1980

TECHNICAL QUALIFICATIONS: Expert in Basic Computer Systems, M.S. Office

PRESENT SALARY: Rs.35000/- PM +Out of Pocket Expenses+ others

JOINING PERIOD: 30 days or earlier if required

Registered User
Posts: 1
Joined: Mon Aug 31, 2015 10:08 am

Re: Technical Support in Mumbai

Postby sanju0406 » Thu Sep 08, 2016 12:52 am

sunil wrote:Dear All,

Shilpi Mumbai Required Technical Support Staff in Mumbai having experience at least 3-4 years at Any broking House or on Shilpi Products. Please contact To Mr Sameer Pandey on 9311066966 , interested candidate may upload his/her resume in this forum.

Hallo Mr Sunil Sir...

I have just seen some Technical Vacancies in Shipli Software.
I also worked with Back-Office Vendor As Senior Customer Support Executive.

I m sending you my upgarded CV.
(If i am suitable for this post then call me after 7pm)

Sanjay Bhaskar Kadam
Sahyog CHSL,
Bldg no.49,”B” wing,401,.
Nehru Nagar,Kurla(East).
Mumbai 400024.
Mobile No:- 9702439555
9870862717 Email ID:-


My career to date has primarily been involved in the field of shares & E-broking, where I have developed excellent professional skills, not the least is my interpersonal abilities. I have learn the importance of attention to details and my work reflects my commitment to quality.

 I am a hard working, self-motivated, dependable and goal oriented employee.
 I have exposure to work under pressure.
 I am at developing and maintaining good customer relations.


Date of birth : 4th June 1975

Nationality : Indian

Marital Status : Married

Language Known : English, Hindi, Marathi.

Total Experience : 21 years.


B.Com in Yashwantrao Chavan Open University (Nashik) with Second class.


 Passed typing examination conducted by Government of India with a speed of 30 W.P.M.
 Having thorough knowledge of Windows 98 , Office 98 & Office 2007,Internet,SQL2000/2005/2008.
 Passed MS-CIT exam 2010.


1. Nascent Computer Solutions India Pvt. Ltd. Since September 2003

Presently working in the above company as Senior Customer Support Executive.

Company description:
COMBOS ( Comprehensive Back-Office System ) is software which is aimed at providing a complete solution to handle all the requirements of a share and stock broker’s back-office operations.

It is a multi company, multi exchange software that caters to various market segments of the stock exchanges like the cash segment and the derivatives segment.
COMBOS maintains the data of the multiple companies of a share and stock broker, in a single database. Since the clients who are going to trade are going to be the same COMBOS has a single client master.

It provides company wise, exchange wise, segment wise bifurcated reports for detail reporting as well as global reports across company and exchange for an overall monitoring of scrip and client positions.

My responsibilities mainly include:

1 Installation of software.
2. Providing client training and assistance How to create client /Brokerage slab/
Attach DP details / Bank Details /KYC detail in client master.
After that providing Daily routine training like upload trade /
change Brokerage slab/ change client /How to generate billing till balance sheet.
3. Providing tanning of A/C Section / Demat Section.

2. Hyper Soft Technologies Limited. Mumbai (December 2002 to
31st July 2003)

Back office Automation System is used by Brokers and Sub Brokers for handling daily transactions of Shares and Accounting.

I worked in the above company as Customer Support Executive. My responsibilities mainly include:

1. Installation of software.
2. Providing client training and assistance.

3. R.P.K. Investments & Consultancy Pvt. Ltd., Mumbai ( June 2001 to November 2002).

I worked in the above company as Customer Support Executive.

4. India Ltd.,( Mumbai (July 2000 to 30th April 2001)

Back office Automation System is used for handling daily transactions of Shares and
Accounting. It is used to Generate Contract and Bills and other reports required
by NSE and BSE.

I worked in the above company as Customer Support Executive. My responsibilities mainly include:

a) Installation of e-broking software.
b) Giving demonstration of the package & on-line trading.
c) Handling Call Centre and solving customer complaints.
d) Handling all back office activities.

5. R.P.K. Investments & Consultancy Pvt. Ltd., Mumbai (Feb 1994 to June 2000)

STRAC is widely used by Share Brokers affiliated with B.S.E. (Bombay Stock
Exchange) & N.S.E. (National Stock Exchange ). The main features of STRAC are,
Maintaining share transactions information, Accounting, Marking Certificates Generating
Reports needed by B.S.E. & N.S.E. and Contracts and Other Reports needed by the

I worked in the above company as Customer Support Executive. My job mainly included:

1 Installation of software.
2. Providing client training and assistance.
3. Assisting clients in trouble shooting on various operating systems like Novell Netware & SCO Xenix.

Thanx & Regards
Sanjay Kadam.
Registered User
Posts: 1
Joined: Thu Sep 08, 2016 12:30 am

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